Ordering Information

Ordering from us is simple. Browse our online catalogue to place an order, or contact our sales office for assistance or further information. You can reach us at sales@design911.com or by phone on +44 (0)208 500 8811.

ORDERING VIA THE INTERNET - SECURE ENCRYPTED SYSTEM

Our website is easy to navigate and features a secure, fully encrypted online payment system. The ordering process guides you step by step, ensuring we receive all the information needed to process your order quickly and efficiently. All orders are confirmed by email upon receipt. If you have any questions or need assistance, our team will be happy to help during our opening hours.

ORDERING BY TELEPHONE

If you would like to order by telephone please ensure that you have all relevant information to hand before making your enquiry - eg. vehicle specification, make and model, engine size year of manufacture and the product code for the particular item you wish to purchase, call us on +44 (0) 208 5008811 to speak to a member of our sales team. This is only available during our opening hours.

Order by phone on +44(0) 208 5008811

PAYMENT METHODS

We offer a wide range of secure and convenient payment options to make ordering from our website fast and hassle-free. Payments can be made using major debit and credit cards, including Visa, Mastercard, Maestro, Visa Electron, Visa Delta, and American Express, as well as popular digital wallets and local European payment methods.

All card payments require standard billing details and are securely checked, with additional verification such as 3D Secure applied where applicable. If a payment cannot be verified, we reserve the right to cancel the order; any cancelled orders will be refunded in the original payment currency, and we cannot be held responsible for currency exchange fluctuations.

CREDIT AND DEBIT CARDS

We accept major debit and credit cards, including Visa, Mastercard, and American Express. Card payments are processed securely and may be subject to additional verification such as 3D Secure authentication. Using a card allows for fast payment confirmation and immediate order processing. All transactions are protected to ensure a safe and reliable checkout experience.

Debit and Credit Cards

DIGITAL WALLETS

Digital wallets provide a fast and convenient way to pay without entering card details at checkout. We support popular digital wallets including Apple Pay, Google Pay, AliPay, and Revolut Pay. Payments are completed using secure authentication methods such as biometrics or account verification. This option is ideal for quick, seamless checkout across supported devices.

Digital Wallets

EUROPEAN PAYMENT METHODS

For our customers in Europe, we offer a selection of country-specific payment methods such as iDEAL, Bancontact, EPS, and Multibanco. These methods allow customers to pay directly through their local banks using trusted regional systems. Payments are typically confirmed instantly or within a short timeframe, enabling faster order processing. All European payment methods are secured by the customer’s bank and local payment networks.

European payment methods

PAYING BY BANK TRANSFER

Orders can be made online and the by selecting the “Bank Transfer” payment method we will send you a order copy / invoice with the correct amount which should be paid into our bank account. Once cleared funds have been received the order will be released.

OUR BANK DETAILS

Barclays Bank, Metropolitan Essex Group Business Centre
PO Box 1070 , Barking , Essex , London, IG11 8GY, UK

£ Sterling Account
A/C Name: SIDELINE DESIGN LTD
IBAN No. GB47 BUKB 2044 2290 5752 16
BIC No. BUKBGB22
Account Number: 90575216
Sort code: 20 44 22

€uro Account
A/C Name: SIDELINE DESIGN LTD
IBAN No. GB05 BUKB 2044 2247 0073 55
BIC No. BUKBGB22
Account Number: 47007355
Sort code: 20 44 22

US $ Account
A/C Name: SIDELINE DESIGN LTD
IBAN No. GB29 BUKB 2044 2288 5100 22
BIC No. BUKBGB22
Account Number: 88510022
Sort code: 20 44 22